Confidential – For Strategic Partner Distribution Only

ITDC Systems Development Services

Capability Statement

Institutional Profile & Differentiation

Who We Are

ITDC Systems is a high-performance digital transformation firm serving governments, enterprises, and institutions across Asia and now Europe. A subsidiary of Emigo Solutions Inc., we deliver complex, mission-critical technology platforms with precision and speed.

With a track record of success across public infrastructure, healthcare, fintech, and citizen services, we operate at the intersection of technology architecture, policy execution, and enterprise modernization.

Core Facts & Figures

Category Value
Headquarters Quezon City, Philippines
Established 2019
Team Strength 30+ senior engineers, architects, PMs
Global Footprint PH (Delivery Hub) + UK/EU Expansion
Timezone Coverage GMT–1 to GMT+8 (Nearshore/Offshore)
Successful Projects 50+ public and enterprise engagements
Client Segments Government, Education, Healthcare, Finance
Compliance Alignment GDPR, HIPAA, OWASP Top-10, SSDLC
Certifications AWS Partner • Azure Certified • E-money/Fintech Consulting

Strategic Differentiators

Agile, Secure & Scalable Delivery: Our hybrid model balances speed with compliance, supporting iterative delivery on cloud-native, containerized architectures.

Multi-Sector Experience: Deep domain knowledge in the public sector, finance, health, transport, and education.

Tech Stack Versatility: Ability to integrate legacy, on-prem, and cloud-native components into a single coherent ecosystem.

Public-Sector Proven: Trusted by 15+ local government units, 5+ provincial agencies, and national departments.

Service Portfolio & Case Highlights

Integrated Capability Portfolio

Capability Scope of Delivery
Web & Mobile Application Dev. ASP.NET Core, .NET MAUI, PWA, Blazor, React, Flutter
Cloud Architecture & DevOps AWS (EC2, RDS, S3), Azure (App Services, Functions), Kubernetes, Docker, IaC
Enterprise System Integration SAP HANA, Salesforce, QuickBooks, Oracle NetSuite, Microsoft Dynamics
Data Analytics & Dashboards Power BI, SSRS, ETL pipelines, AI-based KPI modeling
E-Government Platforms QR-ID, E-Permits, Citizen Portals, Incident Reporting Systems
Digital Identity & Verification Biometric authentication, QR/NFC-based ID, SSO, RBAC, OAuth2, MFA
IoT & Automation Solutions Azure IoT Hub, real-time sensor telemetry, predictive alerts, SCADA dashboards
AI/ML Solutions Natural language processing, image classification, recommender systems
GIS & Smart Infrastructure Esri, Leaflet.js, GIS-powered wayfinding and urban planning tools
Payment & Fintech Integration Stripe, PayMongo, DragonPay, BSP EMI Compliance, Escrow Wallets
E-Commerce Backends Shopify, WooCommerce, Magento – with automated order, inventory, and billing
Content Management Systems Umbraco, DotNetNuke, WordPress Headless, SharePoint Portals
IT Security & Compliance OWASP-aligned SSDLC, DLP, penetration testing, audit logging, GDPR reviews
Managed IT Services Infrastructure monitoring, SLA-based support, patching, user management

Flagship Engagements

Select Projects Delivered Across Government, Enterprise, and Emerging Markets

1. QR-ID Citizen Management System

Sector: Government (15+ Local Government Units)

Solution: A secure, QR-enabled citizen identity and entitlement management platform, integrated with mobile verification, offline validation, and social welfare disbursement workflows.

Impact: Over 100,000 citizens onboarded; reduced fraud risk; 75% increase in service delivery efficiency.

2. SAP HANA & Cloud Modernization

Sector: Retail & Manufacturing (CHG Global / World Balance PH)

Solution: Full SAP HANA upgrade and migration to AWS EC2/RDS infrastructure with performance tuning and reporting layer optimization.

Impact: 40% TCO reduction; 99.99% system uptime; real-time board-level reporting capability introduced.

3. AI-Powered Commuter Analytics Platform

Sector: National Transportation (Department of Transportation – Philippines)

Solution: AI/NLP-based commuter feedback and sentiment analysis engine with multichannel integration (bus, rail, ferry) and executive dashboards.

Impact: 20% improvement in commuter KPIs; rapid issue resolution through real-time analytics.

4. Smart Tourism Platform

Sector: Public Sector (Provincial Government of Oriental Mindoro)

Solution: Destination portal and mobile app with geo-mapped tours, travel guides, accommodation listings, and booking capability.

Impact: 50% growth in tourism engagement within six months post-deployment.

5. Legislative Tracking & Transparency System

Sector: Government (LGU – Pinamalayan, Oriental Mindoro)

Solution: Workflow-centric legislative records management platform with public access portal for ordinances, resolutions, and agendas.

Impact: 80% faster document traceability; enhanced public transparency and internal efficiency.

6. Incident Reporting & Response Management

Sector: Local Government (Pinamalayan, Oriental Mindoro)

Solution: Citizen-facing web + mobile platform for real-time incident reporting (infrastructure, safety, utilities) with geotagging and photo uploads.

Impact: Significant reduction in average response time; improved community trust and interdepartmental coordination.

7. Business Permit Licensing Automation

Sector: Government (Municipality of Pavia, Iloilo)

Solution: Online business permit issuance, renewal, payment, and verification system integrated with municipal databases and workflows.

Impact: 65% reduction in processing time; improved compliance and business satisfaction metrics.

8. Telehealth & Clinic Workflow System

Sector: Healthcare (Testosterone Booster Clinics)

Solution: Patient intake, medical history, dosage calculator, Shopify-triggered orders, and QuickBooks/Salesforce integration; built with HIPAA-compliant architecture.

Impact: Automated prescription flow; frictionless doctor and clinic coordination; reduced dosage errors.

9. Enrollment & Academic Management Platform

Sector: Higher Education (City College of Calapan)

Solution: Online enrollment portal with backend academic management, student records, and class scheduling.

Impact: Seamless student onboarding; reduced manual admin workload by 70%.

10. Fixed Asset Management System

Sector: Finance (Toyota Financials)

Solution: End-to-end fixed asset registry, depreciation tracking, audit trail management, and SAP ERP integration.

Impact: Improved asset visibility; enhanced audit compliance and financial reporting accuracy.

11. Provincial QR Card Distribution System

Sector: Provincial Government (Zambales)

Solution: Secure QR-enabled card printing and citizen service enrollment system for education, transport, and senior benefits.

Impact: 40,000+ citizens served; streamlined aid distribution across multiple sectors.

12. Election Volunteer Management Platform

Sector: Political Organizations / Campaigns

Solution: Custom campaign system featuring QR-based ID issuance, volunteer role tracking, and real-time mobilization analytics.

Impact: Supported over 10,000 field volunteers; enabled granular oversight and microtargeting.

Engagement Models

Strategic Alliances

Cloud

AWS
Microsoft Azure

ERP/CRM

SAP
Salesforce
Microsoft Dynamics

Fintech

QuickBooks
PayMongo
Stripe

Data & AI

Power BI
OpenAI
Langchain
ML.NET

GIS & Infrastructure

Esri
Leaflet
Azure Maps

CMS

Umbraco
WordPress Headless
SharePoint

Partner With ITDC Systems

Ian Karlo Dela Cruz

Founder & President

🌐 www.itdcsystems.com
📱 WhatsApp: +63 917 853 0531