ISO/IEC 27001 certified across full operations AWS Partner Network member

ITDC Systems Makati City · since 2019

We build the systems organizations run on.

ITDC designs, builds, integrates and operates digital platforms, cloud infrastructure and enterprise systems for government and enterprise organizations across the Philippines.

18 client organizations13 documented projectsISO/IEC 27001 certified

Ink and watercolour street sketch: a Philippine municipal hall with a clock tower, a plaza and a row of bahay na bato heritage houses. Where the inked street runs out, a server rack, a database and a citizen mobile app stand on the same ground as the next buildings; the overhead wires leave the last pole as data lines rising to a cloud and an analytics view. Citizen identityPermits & licensingLegislative recordsIncident reports Secure dataCitizen services Cloud infrastructureAnalytics Local government

01 What we actually build

The application, the data platform and the infrastructure underneath it.

Which is what lets us take responsibility for a system rather than for a component of one. Choose a capability to see where it sits.

Citizen identityPermits & licensingLegislative recordsProvinces · cities · municipalitiesWeb & mobileAPIsIntegrationCustom applications · workflow · modernizationFiber · Wi‑Fi · firewalls · CCTVAWS · Azure · on‑premCommand centers · managed infrastructureSAP ERP · HANAReporting & BIImplementation · migration · support

Citizen identity, legislative information management, permits and licensing, incident and emergency reporting, citizen service portals, government HR and asset systems, tourism platforms and command centers.

Custom web and mobile applications, workflow systems, APIs and system integration, data integration and the modernization of applications that have outlived their original design.

AWS and Azure, hybrid and on-premise hosting, disaster recovery, fiber backbone and structured cabling, Wi-Fi, firewalls, PABX, CCTV, command centers and managed infrastructure.

SAP ERP implementation and support, SAP HANA, SAP cloud migration and hosting, enterprise reporting and business intelligence across SAP and non-SAP sources.

02 Technology behind the work

Drawn like a building. Engineered like one.

Every system we deliver is sectioned the same way an architect sections a structure: the surface people use, the services behind it, the data under it, the platform it stands on, and the security that holds it up.

  • ApplicationWeb and mobile interfaces on ASP.NET Core, built to be used at a counter, in the field and on a phone.
  • APIDocumented interfaces so other systems — and other offices — can talk to it.
  • ServicesWorkflow, integration and reporting logic; SAP and non-SAP sources side by side.
  • DatabaseSQL Server and SAP HANA, with the audit trail designed in, not bolted on.
  • CloudAWS, Microsoft Azure, hybrid or on-premise — chosen for the client, not for us.
  • SecurityISO/IEC 27001 practices: encryption in transit and at rest, role-based access, backup and disaster recovery.

Product names are trademarks of their respective owners; naming a platform does not indicate a partnership, reseller or certification relationship — apart from our AWS Partner Network membership. See our credentials →

ApplicationASP.NET CoreAPIIntegrationServicesSAP · Power BIDatabaseSQL ServerCloudAWS · AzureSecurityISO 27001ITDC SystemsSystem sectionSheet 01 of 01Not to scale

03 Where our systems create impact

Thirteen documented projects. Four that show the range.

A province, three municipalities, a city and a manufacturer — each written up in full, each outcome labelled for what it is.

  1. QR verificationProvincial capitol

    E-Government Provincial Government of Zambales

    QR-Enabled Citizen Card

    Before
    Identification was fragmented and paper-based.
    System
    A secure citizen card with QR verification and biometric enrollment, engineered for province-wide rollout.
    Outcome
    Thousands of citizens servedResidents enrolled and issued cards through the program.Measured result
    Read the case study
  2. PinamalayanRoxasBulalacao

    E-Government Municipalities of Pinamalayan, Roxas and Bulalacao, Oriental Mindoro

    Legislative Information Management System

    Before
    Legislative records were kept manually, in files and spreadsheets held by individual staff.
    System
    A digital platform for ordinances, resolutions, agendas, sessions and legislative-document management, deployed across three local government units.
    Outcome
    Deployed at three LGUsThe same platform is in use at three separate local government units, each with its own legislative process configured.Measured result
    Read the case study
  3. CDRRMO command centerCity facilities · fiber · CCTV

    Infrastructure City Government of Imus, Cavite

    Network, Security & Command Center Infrastructure

    Before
    City facilities were connected inconsistently, remote offices were effectively isolated, and there was no single location from which the city could monitor conditions or coordinate a response.
    System
    Fiber backbone, structured cabling, firewall, PABX and CCTV across city facilities, with a command center for the CDRRMO.
    Outcome
    CDRRMO command center commissionedA single facility from which the city monitors and coordinates emergency response.Measured result
    Read the case study
  4. SAP HANA on AWSFootwear manufacturing

    Enterprise CHG Global (World Balance Philippines) · 2024

    SAP HANA Implementation & AWS Cloud Migration

    Before
    The client’s SAP environment was outdated and its server infrastructure costly to run.
    System
    SAP HANA implementation and AWS cloud migration for a footwear manufacturer and retailer, with an automated deployment pipeline and a minimal-disruption cutover.
    Outcome
    Cost savings reported by the clientThe client reported a reduction in the cost of running the environment following migration. We do not publish a percentage because we cannot evidence a specific figure.Measured result
    Read the case study

04 Why organizations work with us

A short history, drawn from the record.

Founded in 2019 by Ian Karlo T. Dela Cruz, who has worked in IT for twenty years and still leads delivery on client engagements. Every figure below resolves to a named client or a written case study on this site.

  1. 2019

    ITDC Systems established

    Founded as a subsidiary of Emigo Solutions Incorporated, delivering IT solutions to Philippine organizations.

  2. 2020

    Travel Oriental Mindoro launched

    Our first province-wide tourism platform — web and mobile — for the Provincial Government of Oriental Mindoro.

  3. 2022

    Tayabas City digitalization

    A city website, mobile app and NFC-enabled citizen cards, taking city services online for residents.

  4. 2023

    Business permit licensing, Pavia

    End-to-end permit application, renewal and tracking with online payments for the Municipality of Pavia, Iloilo.

  5. 2024

    SAP HANA for CHG Global

    SAP HANA upgrade with an AWS cloud migration for CHG Global, operator of the World Balance brand.

50+Engagements deliveredProjects, support contracts and supply since 2019.
13Documented projectsEach with the client, the challenge and what was delivered.
18Client organizationsTwelve government, six private sector — all named.
2019FoundedMakati City, Metro Manila.

18 organizations, each named

12 government6 private sector

Provincial Government of Oriental Mindoro
Municipality of Pavia, Iloilo
City Government of Tayabas, Quezon
Municipality of Pinamalayan, Oriental Mindoro
Provincial Government of Batangas
Provincial Government of Zambales
City College of Calapan
Municipality of Roxas, Oriental Mindoro
City Government of Imus, Cavite
City Government of Batangas
Municipality of Agoncillo, Batangas
Municipality of Bulalacao, Oriental Mindoro
Uratex
Sysu International
CHG Global (World Balance Philippines)
Elite Global Sourcing Phil. Inc.
Toyota Financials Philippines
Schneider Philippines

ISO/IEC 27001 certified operationsAWS Partner Network memberSenior-led deliveryAll clients Credentials & trust

05 Start a digital transformation conversation

Let's build something that matters.

Tell us what your organization is trying to solve. We'll help turn it into a system that works.

[email protected]+63 949 903 6416Makati City · Mon–Fri 9:00–18:00 PHT

From the systemBack to the counter